Last updated: 13 September 2026

Terms of Service

Mivalore is operated by Avelion Digital, a business registered in the Netherlands. These Terms of Service govern access to and use of the website mivalore.com, operated by Avelion Digital, with its registered office at Hackfoirtstraat 17, 5975 XN Sevenum, Netherlands.

These Terms also apply to all products, services and content made available through the Website.

By accessing the Website or purchasing from us, you agree to be bound by these Terms. If you do not accept them, please discontinue use of the Website.

Chamber of Commerce (KvK): 42034952
VAT number: NL005445405B96

Section 1 - Use of the Website

The Website may only be used by persons with legal capacity to enter into a binding agreement or by minors with the consent of a parent or legal guardian.

You may not use the Website in violation of applicable law, including by infringing intellectual property rights, introducing viruses or malicious software, or attempting to interfere with the security or operation of the Website.

Violation of these Terms may result in restriction or termination of access to the Website.

Section 2 - General Terms

Mivalore reserves the right to refuse or limit service where permitted by applicable law.

Information transmitted over public networks may undergo technical changes as part of normal network operation.

Payment information is processed securely through trusted payment providers.

Content on the Website, including text, images, graphics, logos and other materials, is owned by Mivalore, Avelion Digital, or used with appropriate permission and may not be copied, reproduced, distributed or used without prior written consent where required.

Section 3 - Information on the Website

Mivalore aims to ensure that information on the Website is accurate and up to date.

However, we cannot guarantee that all information will always be complete, current or free from error.

Website content may be updated, corrected or changed at any time.

Section 4 - Prices and Changes

All prices displayed on the Website are shown in Australian Dollars (AUD A$) unless otherwise stated.

Prices include applicable taxes where required.

Mivalore reserves the right to change prices, products, promotions or services without prior notice.

The price displayed and accepted at the time an order is placed will apply to that order, subject to the correction of obvious pricing or technical errors.

Section 5 - Products

Products may be available in limited quantities and may be sold exclusively online.

Returns, exchanges and refunds are governed by our Refund & Returns Policy.

We make reasonable efforts to display product colours and images accurately, but appearance may vary depending on screen settings, lighting and device configuration.

Product sizing, fit and appearance may also vary slightly between individual products.

Mivalore reserves the right to limit the sale of products by region, quantity or customer where permitted by law.

Section 6 - Orders and Payment

Mivalore reserves the right to refuse, cancel or limit an order where permitted by applicable law, including where:

• Fraudulent or suspicious activity is identified
• Payment cannot be verified
• An obvious pricing or technical error has occurred
• A product is unavailable
• Incorrect customer information has been provided
• The order cannot reasonably be fulfilled

Customers are responsible for providing accurate, complete and current billing, contact and delivery information.

If an order is cancelled after payment has been received, an appropriate refund will be issued where required.

Further information is available in our Payment Information, Refund & Returns Policy and Shipping Policy.

Section 7 - Third-Party Services

The Website may provide access to third-party tools, applications or services.

These services may be subject to separate terms and privacy policies.

To the extent permitted by law, Mivalore is not responsible for the availability, content or functionality of third-party services that we do not control.

Section 8 - External Links

The Website may contain links to websites or services operated by third parties.

Mivalore is not responsible for the content, security, accuracy or practices of external websites.

Accessing third-party websites is at your own discretion.

Section 9 - User Content

Where customers submit reviews, comments, photographs, feedback or other content, Mivalore may use that content for legitimate business purposes, subject to applicable law and any rights granted by the customer.

Content that is unlawful, misleading, defamatory, offensive, infringing or otherwise inappropriate may be removed.

Customers are responsible for ensuring that content they submit does not violate the rights of others.

Section 10 - Personal Data

Personal information is collected and processed in accordance with our Privacy Policy.

Section 11 - Errors and Inaccuracies

Errors may occasionally occur in product descriptions, pricing, promotions, availability, images or delivery information.

Mivalore reserves the right to correct such errors and update information where necessary.

Where an obvious pricing, typographical or technical error affects an order, we may cancel the affected order and issue a refund where appropriate and permitted by law.

Section 12 - Prohibited Actions

You may not use the Website to:

• Violate applicable laws or regulations
• Infringe intellectual property or other legal rights
• Harass, threaten or harm others
• Distribute viruses, malware or harmful code
• Attempt unauthorised access to the Website or related systems
• Collect personal information without lawful authority
• Send unsolicited commercial communications or spam
• Interfere with Website security or functionality
• Engage in fraudulent or deceptive activity

Section 13 - Australian Consumer Rights and Limitation of Liability

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or any other applicable mandatory consumer protection law.

Where permitted by law, Mivalore and Avelion Digital are not liable for indirect, incidental or consequential losses arising from use of the Website or our services.

Any limitation of liability in these Terms applies only to the extent permitted by applicable law.

Section 14 - Indemnity

To the extent permitted by law, you agree to indemnify Avelion Digital and Mivalore against claims, losses or expenses arising directly from your unlawful use of the Website or your material breach of these Terms.

Nothing in this section limits rights or protections that cannot lawfully be excluded.

Section 15 - Invalidity

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect.

Section 16 - Termination

You may stop using the Website at any time.

Mivalore may restrict or terminate access to the Website where these Terms have been materially violated or where necessary to protect the security or lawful operation of the Website.

Section 17 - Entire Agreement

These Terms, together with our related policies, constitute the agreement governing your use of the Website and purchases made through Mivalore.

Related policies include, where applicable:

• Refund & Returns Policy
• Shipping Policy
• Privacy Policy
• Cookie Policy
• Payment Information

Section 18 - Governing Law

These Terms are governed by the laws of the Netherlands, reflecting the location of Avelion Digital as the operator of Mivalore.

However, nothing in these Terms limits any mandatory consumer rights or protections available to customers in Australia, including rights under the Australian Consumer Law where applicable.

Section 19 - Changes to These Terms

Mivalore may update these Terms from time to time to reflect changes in our services, legal requirements or business practices.

The latest version will always be published on the Website with the applicable revision date.

Continued use of the Website after an update means that the revised Terms will apply to future use, subject to applicable law.

Section 20 - Company Information

Website: mivalore.com

Operated by: Avelion Digital

Registered office:
Hackfoirtstraat 17
5975 XN Sevenum
Netherlands

Company number / Chamber of Commerce (KvK): 42034952

VAT number: NL005445405B96

Email: support@mivalore.com

Customer Service Hours:
Monday – Friday: 09:00 – 18:00
Sydney time

Typical response time: Within 24 business hours